Cancellation, terms and privacy

Last updated: 11 November 2026

Booking, cancellation and refunds

Holidays (packages)

  • To confirm a holiday, we ask for a deposit of [DEPOSIT %] of the package price. The balance is due [DAYS] days before travel.
  • Cancellation charges depend on how close to departure you cancel. Your quote lists the exact charges for your trip, because flights and some hotels set their own rules.
  • Refunds are made to the original payment method within [DAYS] working days of cancellation.
  • If we have to cancel, you get a full refund of everything you paid us, or a free change to new dates.

Tours and activities (things to do)

  • Each tour shows its own cancellation terms before you pay, set by the local operator.
  • Most tours can be cancelled free of charge up to a set time before they start; after that, the operator may not refund.

Terms of booking

  • Prices are per person in Indian rupees, based on twin sharing unless stated. 2% TCS on overseas tour packages is added as required by law.
  • Prices can change until your booking is confirmed with a deposit, as airfares, hotel rates and exchange rates move.
  • You are responsible for holding a valid passport and meeting the entry rules of each country. We help with visa guidance, but the final decision rests with each country's authorities.
  • Hotels, transport and tours are provided by independent suppliers. We choose them carefully and help if anything goes wrong.

Privacy

  • When you send a trip request, we collect your name, mobile number, email (if given), city and trip preferences.
  • We use these only to plan and book your trip and to contact you about it. We do not sell your details.
  • Your request is emailed to our team and a copy is kept on our web server in a folder that is not publicly accessible.
  • For bookings we share the details needed (such as names and passport details) with the hotels, airlines and operators delivering your trip.
  • To see, correct or delete your details, email booking@eljaunt.com.

Questions or complaints

Write to booking@eljaunt.com or call +91 98187 33123. We reply within two working days.