Cancellation, terms and privacy
Last updated: 11 November 2026
Booking, cancellation and refunds
Holidays (packages)
- To confirm a holiday, we ask for a deposit of [DEPOSIT %] of the package price. The balance is due [DAYS] days before travel.
- Cancellation charges depend on how close to departure you cancel. Your quote lists the exact charges for your trip, because flights and some hotels set their own rules.
- Refunds are made to the original payment method within [DAYS] working days of cancellation.
- If we have to cancel, you get a full refund of everything you paid us, or a free change to new dates.
Tours and activities (things to do)
- Each tour shows its own cancellation terms before you pay, set by the local operator.
- Most tours can be cancelled free of charge up to a set time before they start; after that, the operator may not refund.
Terms of booking
- Prices are per person in Indian rupees, based on twin sharing unless stated. 2% TCS on overseas tour packages is added as required by law.
- Prices can change until your booking is confirmed with a deposit, as airfares, hotel rates and exchange rates move.
- You are responsible for holding a valid passport and meeting the entry rules of each country. We help with visa guidance, but the final decision rests with each country's authorities.
- Hotels, transport and tours are provided by independent suppliers. We choose them carefully and help if anything goes wrong.
Privacy
- When you send a trip request, we collect your name, mobile number, email (if given), city and trip preferences.
- We use these only to plan and book your trip and to contact you about it. We do not sell your details.
- Your request is emailed to our team and a copy is kept on our web server in a folder that is not publicly accessible.
- For bookings we share the details needed (such as names and passport details) with the hotels, airlines and operators delivering your trip.
- To see, correct or delete your details, email booking@eljaunt.com.
Questions or complaints
Write to booking@eljaunt.com or call +91 98187 33123. We reply within two working days.